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Terms of Service

1. Introduction

These terms and conditions govern the contractual relationship between Harrogates FM Ltd (referred to as "the Company", "we", "us", or "our") and the client (referred to as "you" or "your") for the provision of commercial cleaning services. By engaging our services, you agree to abide by these terms and conditions in their entirety.

2. Service Agreement

2.1. The Company agrees to provide commercial cleaning services as agreed upon between both parties. These services may include but are not limited to regular office cleaning, deep cleaning, end of tenancy cleans, and specialised cleaning services.

2.2. The scope of work, including the frequency and duration of cleaning services, will be determined and agreed upon in writing prior to the commencement of services.

3. End of Tenancy Cleans

3.1. End of tenancy cleaning services involve a thorough cleaning of a property at the end of a lease term or prior to new tenants moving in. While we strive to provide high-quality cleaning services, it is important to note that our end of tenancy cleaning services are not a guarantee of the return of rental deposits.

3.2. We will perform the end of tenancy cleaning services with diligence and in accordance with industry standards. However, we cannot be held liable for any issues related to the return of rental deposits.

3.3. The responsibility for the return of rental deposits lies solely with the landlord, letting agency, or property management company. Any disputes regarding the return of rental deposits should be addressed directly with the relevant party and are not the responsibility of the Company.

4. Liability

4.1. While we take every precaution to ensure the safety and security of your premises and belongings during our cleaning services, we cannot be held liable for any damages or losses that occur as a result of factors beyond our control, including but not limited to theft, vandalism, or accidental damage.

4.2. We carry comprehensive insurance coverage to protect against liabilities arising from our cleaning services. However, our liability is limited to the terms and coverage provided by our insurance policy.

5. Payment Terms

5.1. Payment for our services is due upon completion of the agreed-upon cleaning services unless otherwise specified in writing.

5.2. In the event of non-payment, we reserve the right to suspend or terminate services until outstanding payments are settled.

6. Cancellation Policy

6.1. Either party may terminate the service agreement with written notice of 60 days, unless otherwise specified in the agreement between us (Harrogates FM Ltd) and you.

6.2. In the event of termination by the client without due notice, the client may be liable for any costs incurred by the Company as a result of the cancellation.

7. Amendments

7.1. These terms and conditions may be amended or updated by the Company from time to time. Any changes will be communicated to the client in writing.

7.2. Continued use of our services following the amendment of these terms and conditions constitutes acceptance of the updated terms.

By engaging our services, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you have any questions or concerns, please do not hesitate to contact us.

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